Ed Batista discusses successful relationships as put forth by John Gottman.
As I read what it takes to form a successful marriage, I couldn’t help but think that VRM and CRM need to embrace these same ideals.
This one really pops:
7. The creation of shared meaning.
In this age of empowerment, and in the same way that the Media must join the conversation, the vendors must join the bazaar.
I’m hoping part two of the latest Gillmor Gang will prove more interesting.
If you remember the Jason and the Argonauts tale, you might know how Jason succeeded in conquest over the Seed men by casting a stone at one, who thought it was his neighbor, and letting them all kill each other.
That’s what Steve Gillmor seems to do by letting the fellas discuss the importance of Google algorithms and whether site owners can get a cut by having search engines bid for their site search.
If Steve would have put the “knockoff” Cheerios down for a sec I know what he would have said.
It’s not whether Google’s algorithms hold up, it’s whether they can garner more stock in the conversation with all their attention data.
The winners of the future are not the best technologies. We’ll all be able to plug into those the same way we plug into an electrical outlet.
The winners are the services which add value to the conversations happening throughout distributed web networks.
These networks and conversations are fluid and changing constantly in response to our gestures.
Those who don’t get this are either thinking too hard or just not enough.
In a similar way that facial and hand gestures are a meaningful supplement to spoken conversations, the gestures which we talk about with attention are the metadata of the conversations happening on the web.
That equates to economic power because markets are conversations.
I agree with Jason Calacanis that many in the SEO business are trying to game this system, but I disagree when he says the system works. People are trying to game the system because it does not work. It just works better than the previous systems.
I can prove it Jason. I’ll write a better piece on a new cell phone than Engadget and see which shows up higher on Google.
No. Those dynamics are only part of the game.
The richer system envelops us with answers using our data and our network’s data in a chameleon like fashion, never static like Google. That’s child’s play.
Jason(Argonaut) succeeded in getting the Golden Fleece but was fickle and left Medea for another Princess.
Likewise, in the shorter term companies may succeed by amassing link attention.
The true winners won’t be seeking the Golden Fleece at all. They will be removing the barriers and letting the crystal waters flow in, filtered and clean, Pure Conversation.
Ed Batista created a new Attention Trust group at Last.fm.
I wasn’t already a Last.fm member so I signed up and will be giving it a shot.
I’ll let you know how that goes.
I’ve got this thing going with Ed and Attention Trust groups. I originally owned the Yahoo Group called AttentionTrust.
He asked me for it. Said he wanted to use it for his Board members.
Doesn’t look like he did.
Most people interested in Attention talk about it on their Blogs, but they are mostly talking about how to manage their Attention, as control seems to spiralling away.
